Uptime.com Subprocessors
Last Updated: March 20, 2026
Uptime.com uses third-party service providers (“Subprocessors”) to support the delivery of our services.
Each Subprocessor is contractually required to implement appropriate security and data protection measures consistent with applicable law and Uptime.com’s obligations to customers.
A current list of Subprocessors is provided below and may be updated from time to time in accordance with Uptime.com’s Data Processing Addendum.
Infrastructure
| Subprocessor | Purpose | Location |
|---|---|---|
| Amazon Web Services, Inc. | Cloud infrastructure and hosting | United States / Global |
Communication Services
| Subprocessor | Purpose | Location |
|---|---|---|
| Twilio, Inc. | SMS and voice notifications | United States |
| SendGrid, Inc. | Transactional email delivery | United States |
Customer Support
| Subprocessor | Purpose | Location |
|---|---|---|
| Zendesk, Inc. | Customer support platform | United States |
Analytics and Product Experience
| Subprocessor | Purpose | Location |
|---|---|---|
| Google LLC | Website analytics and related services | United States |
| FullStory, Inc. | Session analytics and product experience insights | United States |
CRM and Sales
| Subprocessor | Purpose | Location |
|---|---|---|
| HubSpot, Inc. | CRM and sales operations | United States |
Payment Processing
| Subprocessor | Purpose | Location |
|---|---|---|
| Braintree, a PayPal service | Payment processing | United States |
Security and Fraud Prevention
| Subprocessor | Purpose | Location |
|---|---|---|
| MaxMind, Inc. | Fraud prevention and geolocation services | United States |
Business Operations
| Subprocessor | Purpose | Location |
|---|---|---|
| Slack Technologies, LLC | Internal business communications | United States |
| Zoom Video Communications, Inc. | Business communications | United States |
| Atlassian Pty Ltd / Atlassian group entities | Project management and collaboration | United States / Global |
| DocuSign, Inc. | Electronic signature services | United States / EU |
Email Verification
| Subprocessor | Purpose | Location |
|---|---|---|
| ZeroBounce, LLC | Email validation services | United States / EU |
Subprocessor Updates
Uptime.com may update this list from time to time. Customers may request notification of material Subprocessor updates by contacting privacy@uptime.com.