GDPR at Uptime.com
Privacy & Security
Uptime.com supports customer compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws by maintaining appropriate contractual commitments, security measures, and privacy practices.
This page provides an overview of GDPR-related information, including Uptime.com’s approach to data protection, security, and customer support for privacy compliance.
Our Core Values Are Our Superpower
Your Personal Data
Uptime.com complies with the GDPR definition of personal data as information relating to an identified or identifiable individual, directly or indirectly. Examples may include names and email addresses of users associated with a Uptime.com account.
How Uptime.com is Safeguarding Your Information
Uptime.com maintains measures and processes designed to support GDPR compliance, including:
- We provide internal training and awareness programs to support privacy and data protection responsibilities across the organization.
- We have appointed a Data Protection Officer (DPO) to oversee privacy and data protection matters.
- We assess third-party providers, subprocessors, and partners as part of our vendor and risk management processes.
- We maintain internal processes and communication channels to support ongoing privacy and security compliance efforts.
- We maintain and update our Privacy Policy, Data Processing Addendum, and related documentation to reflect our data protection commitments.
| GDPR Obligations | Uptime.com Status | Major Accomplishments |
|---|---|---|
| Privacy and Legal Policies | Implemented a Data Protection Officer role and updated privacy and contractual documentation, including the Privacy Policy and Data Processing Addendum | |
| Data Protection/Security | Established processes for obtaining consent, managing personal data, and supporting incident management procedures | |
| Data Subject Rights | Established processes to support data retention, deletion, and other applicable data subject rights | |
| Data Management | Conducting impact assessments and data protection audits to monitor observance of GDPR policies | |
| Awareness and Training | Maintained privacy and security awareness training and supporting internal controls across the organization | |
| Data Breach Notification | Maintained incident response and notification processes designed to support applicable legal and contractual obligations |
Uptime.com is committed to protecting the data entrusted to us. Our services are supported by privacy and security practices designed to align with applicable data protection requirements, including the principles of privacy by design and default where relevant.
Data Processing Addendum
Uptime.com’s Data Processing Addendum (DPA) is available at Data Processing Addendum. The DPA describes how Uptime.com processes personal data on behalf of customers in connection with the Services, including commitments relating to security, subprocessors, and international data transfers.
Related Privacy & Compliance Documents
You can also review our Privacy Policy, Subprocessors, and Trust Center for additional information about how Uptime.com protects and processes data.
- Website Monitoring Service
- •
- Uptime Monitoring
- •
- API Monitoring
- •
- Page Speed Test
- •
- Status Page
Start free website monitoring today with access to all Premium Plan features.
24/7/365 real-time support
Resilient & secure platform