Protecting Your Data
Privacy & Security

Your Personal Data

Uptime.com complies with the GDPR definition of personal data as: identifiable data that relates to an individual either directly or indirectly. Some examples include names and email addresses of users in an Uptime.com account.

How Uptime.com is Safeguarding Your Information

Uptime.com has taken several important steps in GDPR compliance:

• We have created training internally to raise awareness throughout every level of our organization,
• We have appointed a Data Protection Officer (DPO) to govern our compliance with GDPR, and have instituted a Personal Data Protection system to document our collection and usage of data customers have entrusted to us.
• We have assessed our third-party providers, sub-contractors, and partners to ensure we are working with partners who actively address the security and privacy needs outlined here.
• We have appointed privacy champions for all teams, and have created internal communication channels to facilitate continued knowledge building and training.
• We have revised the Uptime.com Privacy Policy to reflect our commitment to GDPR privacy laws and data handling practices.

Uptime.com is firmly committed to protecting the data you entrust to us. Uptime.com products and services meet the principles of privacy by design and default as outlined in Article 25 of the General Data Protection Regulation (GDPR). Adherence to these standards means our products have appropriate privacy and security features embedded within their design, and that Uptime.com capably supports the data subject rights called out in the GDPR.

Data Processing Agreement

Please use the Documentation Request form linked here or at the top of the page to request the latest Uptime.com Data Protection Agreement document. An executed NDA must be first completed which is also available on the same request form.