How to Measure SLA: 4 Important Types of Metrics
An important part of the client-service provider relationship is a well-written Service Level Agreement (SLA). Most service providers and clients agree on this. …
Author: Stephan M
Stephan M
5 articles
Stephan is a senior software engineer and has been a developer for almost two decades. Some topics he’s covered include network security, web development, web analytics, artificial intelligence, 3D modeling, and programming in PHP, Python and JavaScript.
5 articles published by Stephan M
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5 Best Practices for Real User Monitoring
Real User Monitoring (RUM) is a method of web performance monitoring that captures user experience metrics on visitors to your website. It is …
Real User Monitoring (RUM) Is Important for Your Whole Business, Not Just Developers
Real User Monitoring (RUM) is passive website monitoring that has already been used widely for two decades. Large enterprises adopted it first because …
Real User Monitoring (RUM) vs Synthetic Monitoring: What Are the Differences?
Three seconds is a very important number for website owners. They know that 50% of visitors will leave their website if it doesn’t …
How is uptime calculated?
Any modern organization depends heavily on the health of its network and servers. If a server goes down, it can seriously impact a …