Websites are dynamic. Monitoring should be too.
Credit Card-Free Experience • Clear, Hassle-Free Pricing • Self-Service Add-On
Starter
Start with basic monitoring necessities
Essential
Industry standard monitoring essentialsCustom
Address complex business requirementsIndustry Leading Features Available
- Dashboards
- Transaction Checks
- API Checks
- Group Checks
- Custom Checks
- Email, SMS, and Phone Alerts
- Maintenance Windows
- Public Status Pages
- Reports
- 30-day money-back guarantee
- Integrations
- Global Check Locations
- Reliable Customer Support
- REST API
- Mobile App
Enterprise-Ready
Take a look at our feature comparison
Included
Not Included
Add-Ons Available
| Monitoring | Starter | Essential | Premium | Custom |
|---|---|---|---|---|
|
Basic Checks
Minimum Frequency
|
20+
10 mins
|
40+
1 min
|
200+
1 min
|
|
|
Transaction Checks
Minimum Frequency
|
1+
15 mins
|
2+
5 mins
|
12+
5 mins
|
|
|
Page Speed Checks
Minimum Frequency
|
N/A
|
1+
24 hours
|
5+
1 hour
|
|
|
API Checks
Minimum Frequency
|
1+
10 mins
|
3+
3 mins
|
20+
1 mins
|
|
|
Custom Checks
Minimum Frequency
|
1+
1 min
|
2+
1 min
|
10+
1 min
|
|
| Check Locations | 4 | Global | Unlimited Global+ | |
| Locations per Check | 3 | 5 | 15 | |
| Group Checks | |
1+ | 5+ | |
| RUM Checks | |
|
|
|
| RUM data points/month | |
200K+ | 1.5M+ | |
| Private Locations | |
|
|
|
| Bulk Export | |
|
|
|
| Traceroute | |
|
|
|
| Monitoring Reports and Dashboard | Starter | Essential | Premium | Custom |
|---|---|---|---|---|
| Dashboards | 1 | 2+ | 8+ | |
| Reports | 1 | 2+ | 8+ | |
| Alerts | Starter | Essential | Premium | Custom |
|---|---|---|---|---|
| Worldwide SMS Alerts | 50+ | 180+ | 800+ | |
| Phone Alerts | 10+ | 20+ | 80+ | |
| Scheduled Maintenance | |
|
|
|
| Third-party integrations | |
|
|
|
| Escalations | |
|
|
|
| Status Pages | Starter | Essential | Premium | Custom |
|---|---|---|---|---|
| Status Pages | |
1+ | 4+ | |
| Subscribers | |
250+ | 1000+ | |
| Status Page External Users | |
10+ | 60+ | |
| Private Status Pages | |
|
|
|
|
Public Status Subscriptions (Email and RSS) |
|
|
|
|
| Custom sub-domain with HTTP(s) | |
|
|
|
| Google Analytics pixel | |
|
|
|
| Google Search opt-out | |
|
|
|
| Embeddable system status notice | |
|
|
|
|
Password-protected Status Pages |
|
|
|
|
| Customizable design | |
|
|
|
| Account & Settings | Starter | Essential | Premium | Custom |
|---|---|---|---|---|
| User Accounts | 1 | 10+ | Unlimited | |
| Check History Retention | 3mo | 6mo | 24mo | |
| RUM Data Retention | |
13mo | 13mo | |
| API Access | |
|
|
|
| Two-Factor Authentication (2FA) | |
|
|
|
| Single Sign-On (SSO) | |
|
|
|
| Audit Logs | |
|
|
|
| Customer Success Manager | |
|
|
|
| Premium Support | |
|
|
|
| Subaccounts | |
|
|
|
| Security & Compliance | Starter | Essential | Premium | Custom |
|---|---|---|---|---|
| SOC2 Compliant | |
|
|
|
| GDPR Compliant | |
|
|
|
| Other | Starter | Essential | Premium | Custom |
|---|---|---|---|---|
| Increased API Rate Limits | |
|
|
|
Reviews and Testimonials
Great company to work with!
02/15/23
"I love how easy it is to configure things. Their support team is friendly and responsive and helped me resolve technical issues quickly. They have many ways to get alerts if something is down, and there is no delay in alerting once a check has failed. We also love the built-in reporting they have available. It's clean, and we don't have to modify it in any way before sending it to clients."
Read the full review
Reliable Website Monitoring with Uptime.com
03/10/23
"Uptime.com's best features are its reliability, user-friendly interface, and 24/7 monitoring and alert system. These features ensure that website owners can monitor their website's performance effectively, identify and address any issues promptly, and receive alerts in real time, reducing downtime and maintaining uptime."
Read the full review
Excellent Monitoring Solution
01/25/23
"The wealth of options Uptime has to offer has made it easy for our company to monitor all of our internal and external IT resources. We monitor websites, servers, network infrastructure and many other resources. I can highly recommend their service. "
Read the full review
Uptime is a lifesaver
10/25/22
"Uptime is a lifesaver for our production support team, before Uptime we were monitoring our production sites manually or through a few automation scripts, sometime we will not get time to monitor, or sometimes scripts may get fail, we don’t know until the customer reports there was an issue with site access or performance issues, now we are out of all those issues, Uptime checks are helping us a lot, whenever there is an issue with any production site our support team will be notified with SMS, Email and Phone call and then we will immediately inform our customers and take care of the issues. Also, SLA and scheduled reports are very useful to our customers, recently we have created status pages with Uptime support team help, and it is also helping us in a great way. Overall we highly recommend using Uptime if someone is looking for Monitoring software. "
Read the full review
Very Smooth and Extremely Easy to use!
12/21/22
"I work in Operations and i have no Software/Coding Experience. Even then, Uptime is extremely easy to use, navigate and schedule reports on. Highly Recommend. "
Read the full reviewFrequently Asked Questions
Why offer flexible monitoring subscriptions?
Because we pride ourselves on listening to our users.
"Quick and helpful customer support, but pricing plans could be more dynamic." - G2 Review
This change has been advocated for by customers and employees. More flexible, less bundled subscriptions allow you to add/customize usage in a self-serve capacity without upgrading to a higher plan tier or going through Sales.
You say you’re flexible yet offer 3 different subscriptions? Explain.
SaaS plans involve multiple fixed package options that vary by features and price. The fixed nature of these plans require users to upgrade to a higher tier if they’ve reached their maximum feature or volume limits.
Our subscription levels are preset with starting features + volume minimums. Users select a level with the base price, features, and volume they need and add features/capacity from there.
Are discounts available to annual subscribers at any level?
Yes. We offer 2-months FREE for Annual subscriptions.
Do you enable downgrades as well as upgrades?
Downgrades must be managed by our Support staff to protect against system abuse and violations. Submit a support ticket to get started.
Any features not available via the Subscription Tool?
Uptime.com subaccounts and Private Monitoring Locations require Support configuration and aren’t available self-serve at this time. Both are set up within 24 business hours of a ticketed request.
What about existing customers on a legacy fixed plan?
They have the same flexibility and self-serve access that new users have, and can add incremental website monitoring features as their uptime needs grow.
Where can I find the self-serve Subscription Tool?
It’s easily found within Uptime.com’s website monitoring user panel, under: Billing → Subscription.
Can you explain how the Free 2-months of service works?
Yes. We offer 2-months FREE for Annual subscriptions. An annual discount of 16% will be automatically applied at checkout for the discounted period.