Profile: Chase chase.com

View Chase outages and uptime

Chase offers retail bank services to individuals and businesses, including checking, savings, credit cards, mortgages and loans. Clients can review their account balances and transactions through online banking and mobile banking apps for iPhone, iPad, Android, Windows Phone or Kindle Fire devices.


  Uptime last 24 hours

  Response Time last 24 hours

Rate Their Service

Average Rating:

My Rating:

Current Status

Up

For 2 years, 8 months
(Since Jul 29, 2015 3:51 p.m. GMT)

Uptime For Period
100%
Latest Downtime
No downtime recorded.

  Web Speed Test Results

Loading timeRequestsTotal SizePerformace GradeMobile Usability
6440 ms 106 1.2 MB 61/100 98/100
Location: Frankfurt, Germany
Date: 2018-04-13 11:37
TypeURLSize
0.0 s
1.0 s
2.0 s
3.0 s
4.0 s
5.0 s
Other /
chase.com
126 B
Document /
www.chase.com
80.2 KB
Stylesheet /c/040818/etc/designs/chase-ux/c...
www.chase.com
89.1 KB
Stylesheet /c/040818/etc/designs/chase-ux/c...
www.chase.com
29.9 KB
Script /c/040818/etc/designs/chase-ux/c...
www.chase.com
42.2 KB
Script /c/040818/apps/chase/clientlibs/...
www.chase.com
17.0 KB
Script /c/040818/etc/designs/chase-ux/c...
www.chase.com
7.9 KB
Script /c/040818/etc/designs/chase-ux/c...
www.chase.com
167.9 KB
Image /etc/designs/chase-ux/css/img/ie...
www.chase.com
1.0 KB
Image /etc/designs/chase-ux/css/img/hi...
www.chase.com
2.4 KB
Image /etc/designs/chase-ux/css/img/ch...
www.chase.com
1.4 KB
Font /c/040818/etc/designs/chase-ux/c...
www.chase.com
14.4 KB
Script /etc/chase/appsconfig/clientconf...
www.chase.com
6.0 KB
Font /c/040818/etc/designs/chase-ux/c...
www.chase.com
32.8 KB
Font /c/040818/etc/designs/chase-ux/c...
www.chase.com
13.5 KB
Script /apps/campaignmanagement/clientl...
sites.chase.com
19.2 KB
Font /c/040818/etc/designs/chase-ux/c...
www.chase.com
14.8 KB
Font /c/040818/etc/designs/chase-ux/c...
www.chase.com
14.2 KB
Image /c/040818/etc/designs/chase-ux/c...
www.chase.com
1.8 KB
XHR /content/chase-ux/en/structured/...
www.chase.com
1.1 KB
XHR /content/chase-ux/en/structured/...
www.chase.com
1.4 KB
XHR /content/chase-ux/en/structured/...
www.chase.com
1.3 KB
Font /c/040818/etc/designs/chase-ux/c...
www.chase.com
8.6 KB
Document /auth/alogin.jsp
mfasa.chase.com
164.8 KB
Script /services/campaignmanagement/cli...
sites.chase.com
797 B
XHR /meta
rf15.chase.com
2.0 KB
XHR /meta
rf15.chase.com
1.7 KB
Font /c/040818/etc/designs/chase-ux/c...
www.chase.com
14.7 KB
Script /auth/js/json.js
mfasa.chase.com
2.1 KB
Script /auth/js/plugin.min.js
mfasa.chase.com
2.6 KB
Script /auth/js/mfp.js
mfasa.chase.com
1.6 KB
Script /auth/js/device.js
mfasa.chase.com
1.4 KB
Script /auth/js/jquery-1.9.1.min.js
mfasa.chase.com
37.8 KB
XHR /content/Creatives/Public/Carous...
sites.chase.com
723 B
XHR /content/Creatives/Public/Carous...
sites.chase.com
716 B
XHR /content/Creatives/Public/Carous...
sites.chase.com
720 B
XHR /content/Creatives/Public/Carous...
sites.chase.com
724 B
XHR /content/Creatives/Public/Carous...
sites.chase.com
767 B
XHR /content/Creatives/Public/Carous...
sites.chase.com
706 B
XHR /content/Creatives/Public/Carous...
sites.chase.com
728 B
XHR /content/Creatives/Public/Carous...
sites.chase.com
708 B
XHR /content/Creatives/Public/Carous...
sites.chase.com
730 B
XHR /content/Creatives/Public/Heroes...
sites.chase.com
1.7 KB
XHR /content/Creatives/Public/Triple...
sites.chase.com
1.8 KB
XHR /content/Creatives/Public/Triple...
sites.chase.com
1.9 KB
XHR /content/Creatives/Public/Triple...
sites.chase.com
1.8 KB
Image /online/Home/images/wa01.gif
www.chase.com
462 B
Script /apps/chase/clientlibs/foundatio...
www.chase.com
2.7 KB
Script /apps/chase/clientlibs/foundatio...
www.chase.com
3.3 KB
Script /apps/services/tags/https/www.ch...
www.chase.com
1.5 KB
Other /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
1.0 KB
Script /wsb/15629/poe/59242226
rf15.chase.com
583 B
Other /pagead/viewthroughconversion/10...
googleads.g.doubleclick.net
746 B
Other /activity
rf15.chase.com
700 B
Other /site/39254
stags.bluekai.com
722 B
Image /i/adsct
analytics.twitter.com
656 B
Image /tr
www.facebook.com
297 B
Image /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
672 B
Image /tr
www.facebook.com
200 B
Image /activity
rf15.chase.com
651 B
Other /ddm/activity/src=2299144
ad.doubleclick.net
667 B
Other /ddm/activity/src=2348471
ad.doubleclick.net
378 B
Image /content/services/structured-ima...
sites.chase.com
239.6 KB
Image /content/services/structured-ima...
sites.chase.com
18.9 KB
Image /ads/user-lists/1036322744/
www.google.com
343 B
Image /content/services/structured-ima...
sites.chase.com
75.1 KB
Other /cm
p.rfihub.com
688 B
Image /ddm/activity/src=2299144
ad.doubleclick.net
109 B
Image /ddm/activity/src=2348471
ad.doubleclick.net
120 B
Other /pagead/viewthroughconversion/10...
googleads.g.doubleclick.net
190 B
Image /content/services/structured-ima...
sites.chase.com
6.4 KB
Image /cm
p.rfihub.com
565 B
Image /online/Home/images/wa01.gif
www.chase.com
350 B
Image /ads/user-lists/1036322744/
www.google.com
107 B
Image /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
672 B
Image /activity
rf15.chase.com
561 B
Image /online/Home/images/wa01.gif
www.chase.com
351 B
Image /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
677 B
Image /activity
rf15.chase.com
561 B
Image /online/Home/images/wa01.gif
www.chase.com
351 B
Image /site/39254
stags.bluekai.com
378 B
Image /cx
rf15.chase.com
468 B
Image /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
672 B
Other /csp/dtag
www.linkedin.com
1.2 KB
Image /activity
rf15.chase.com
561 B
Image /online/Home/images/wa01.gif
www.chase.com
351 B
Image /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
678 B
Image /activity
rf15.chase.com
561 B
Image /online/Home/images/wa01.gif
www.chase.com
350 B
Image /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
678 B
Image /activity
rf15.chase.com
561 B
Image /online/Home/images/wa01.gif
www.chase.com
351 B
Image /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
672 B
Image /activity
rf15.chase.com
561 B
Image /online/Home/images/wa01.gif
www.chase.com
351 B
Image /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
678 B
Image /activity
rf15.chase.com
561 B
Image /online/Home/images/wa01.gif
www.chase.com
351 B
Image /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
678 B
Image /collect/
dc.ads.linkedin.com
119 B
Image /activity
rf15.chase.com
561 B
Image /online/Home/images/wa01.gif
www.chase.com
351 B
Image /b/ss/jpmccustomer/1/JS-1.7.0-D7...
smetrics.chase.com
672 B
Image /activity
rf15.chase.com
561 B
Other /api/sync
pippio.com
183 B
Image /idSync/sync
pixel.sojern.com
19 B
Total requests: 106 1.2 MB Load end time: 6.4 s

Performance

Your page has 4 blocking script resources and 2 blocking CSS resources. This causes a delay in rendering your page.

None of the above-the-fold content on your page could be rendered without waiting for the following resources to load. Try to defer or asynchronously load blocking resources, or inline the critical portions of those resources directly in the HTML.

Remove render-blocking JavaScript:

  • https://www.chase.com/c/040818/etc/designs/chase-ux/clientlibs/jquery/js/jquery-1.10.2.min.js
  • https://www.chase.com/c/040818/apps/chase/clientlibs/foundation/scripts/Reporting.js
  • https://www.chase.com/c/040818/etc/designs/chase-ux/clientlibs/require/js/require.min.js
  • https://www.chase.com/c/040818/etc/designs/chase-ux/clientlibs/chase-ux/js/dist/chase-ux.min.js

Optimize CSS Delivery of the following:

  • https://www.chase.com/c/040818/etc/designs/chase-ux/css/blue-ui.min.css
  • https://www.chase.com/c/040818/etc/designs/chase-ux/css/site.min.css

Your page requires additional network round trips to render the above-the-fold content. For best performance, reduce the amount of HTML needed to render above-the-fold content.

The entire HTML response was not sufficient to render the above-the-fold content. This usually indicates that additional resources, loaded after HTML parsing, were required to render above-the-fold content. Prioritize visible content that is needed for rendering above-the-fold by including it directly in the HTML response.

  • Only about 43% of the final above-the-fold content could be rendered with the full HTML response.
  • Click to see the screenshot with only the HTML response: snapshot:7

Properly formatting and compressing images can save many bytes of data.

Optimize the following images to reduce their size by 65.7KiB (61% reduction).

  • Compressing https://sites.chase.com/content/services/structured-image/image.mobile-portrait.jpg/XCRT/Flexible-Templates/Hero/2018/IC17-245_CardFinder_2560x1440_Retina_Hero_IHG_022818.jpg could save 41.6KiB (59% reduction).
  • Compressing https://sites.chase.com/content/services/structured-image/image.mobile.jpg/XCRT/Triplets/2017/HomeFinance/A51184_IC17_121_Home_Lending_Default_Ad_Triplet_384x216.jpg could save 15.5KiB (73% reduction).
  • Compressing https://sites.chase.com/content/services/structured-image/image.mobile.jpg/XCRT/Triplets/2018/Retail/52038_Triplets_Savings_384x216.jpg could save 6KiB (68% reduction).
  • Compressing https://sites.chase.com/content/services/structured-image/image.mobile.jpg/XCRT/Triplets/2018/Auto/A51263_IC18-95_triplet_auto_384x216.jpg could save 1.2KiB (31% reduction).
  • Compressing https://www.chase.com/c/040818/etc/designs/chase-ux/css/img/EHL-Slice.png could save 959B (74% reduction).
  • Compressing https://www.chase.com/etc/designs/chase-ux/css/img/checkmark.png could save 274B (29% reduction).
  • Compressing https://www.chase.com/etc/designs/chase-ux/css/img/ie_alert.png could save 170B (32% reduction).

Setting an expiry date or a maximum age in the HTTP headers for static resources instructs the browser to load previously downloaded resources from local disk rather than over the network.

Leverage browser caching for the following cacheable resources:

  • https://www.chase.com/apps/chase/clientlibs/foundation/scripts/Personalization.js (5 minutes)
  • https://www.chase.com/apps/chase/clientlibs/foundation/tagmanagerextensions.js (5 minutes)
  • https://www.chase.com/etc/chase/appsconfig/clientconfig.js (5 minutes)
  • https://www.chase.com/apps/services/tags/https/www.chase.com/ (60 minutes)

Compacting HTML code, including any inline JavaScript and CSS contained in it, can save many bytes of data and speed up download and parse times.

Minify HTML for the following resources to reduce their size by 2.2KiB (12% reduction).

  • Minifying https://www.chase.com/ could save 1.6KiB (13% reduction) after compression.
  • Minifying https://sites.chase.com/content/Creatives/Public/Triplets/2017/December/51263_autotrio_tripletcwo7009def.dynamic.html could save 159B (12% reduction) after compression.
  • Minifying https://sites.chase.com/content/Creatives/Public/Triplets/2018/February/52038_saving_hp_defaulttripletcwo9223.dynamic.html could save 157B (12% reduction) after compression.
  • Minifying https://sites.chase.com/content/Creatives/Public/Triplets/2017/October/51184_propertybrostripcwo6863.dynamic.html could save 156B (12% reduction) after compression.
  • Minifying https://sites.chase.com/content/Creatives/Public/Heroes/2017/October/51058_consumer_multicardherocwo6507unknown.dynamic.html could save 125B (11% reduction) after compression.

Compacting JavaScript code can save many bytes of data and speed up downloading, parsing, and execution time.

Minify JavaScript for the following resources to reduce their size by 329B (15% reduction).

  • Minifying https://www.chase.com/apps/chase/clientlibs/foundation/tagmanagerextensions.js could save 329B (15% reduction) after compression.

You have compression enabled. Learn more about enabling compression.

Your server responded quickly. Learn more about server response time optimization.

Your CSS is minified. Learn more about minifying CSS.

Your page has no redirects. Learn more about avoiding landing page redirects.

Mobile Usability

Some of the links/buttons on your webpage may be too small for a user to easily tap on a touchscreen. Consider making these tap targets larger to provide a better user experience.

The following tap targets are close to other nearby tap targets and may need additional spacing around them.

  • The tap target <a href="https://www.ch…sonal/checking" class="chaseanalytics-track-link">checking account</a> and 18 others are close to other tap targets.
  • The tap target <a href="https://autofi…=ZJPM000021546" class="chaseanalytics…k regular-link">Chase Car Buyi…ar buying page</a> and 4 others are close to other tap targets.
  • The tap target <a href="http://www.abo….info/choices/" class="regular-link c…n-choices-logo">AdChoices open…Opens Overlay)</a> is close to 1 other tap targets.

The text on your page is legible. Learn more about using legible font sizes.

The contents of your page fit within the viewport. Learn more about sizing content to the viewport.

Your page specifies a viewport matching the device's size, which allows it to render properly on all devices. Learn more about configuring viewports.

Your page does not appear to use plugins, which would prevent content from being usable on many platforms. Learn more about the importance of avoiding plugins.

Loading Time per Content Type

Loading Time per Domain

Size per Content Type

Size per Domain

Requests per Content Type

Requests per Domain

DateLoad speedRequestsPage size
April 13, 2018, 11:37 a.m. (current result)6.4 s1061.2 MB

  Domain Health Check Results

DNS
0 Errors
0 Warnings
3 Passed
Web Server
0 Errors
0 Warnings
3 Passed
Mail Server
0 Errors
0 Warnings
8 Passed
Blacklist & Malware
0 Errors
0 Warnings
2 Passed

DNS

Type Test Result
DNS Get DNS Records Click "More Info" to review your DNS records.
MX   10 cluster14.us.messagelabs.com.
MX   20 cluster14.us.messagelabs.com.
MX   30 cluster14.us.messagelabs.com.
MX   40 cluster14a.us.messagelabs.com.
WHOIS Get WHOIS Records Click "More Info" to review your WHOIS records.
Nameservers: ns05.jpmorganchase.com,ns06.jpmorganchase.com,ns1.jpmorganchase.com,ns1.p59.dynect.net,ns2.jpmorganchase.com,ns2.p59.dynect.net,ns3.p59.dynect.net,ns4.p59.dynect.net
Expires: 2019-10-10
Registrar: markmonitor inc.
WHOIS Domain Expiry WHOIS OK - 714 days left for domain, expires '2019-10-10'.
WHOIS OK - 714 days left for domain, expires '2019-10-10'.
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Web Server

Type Test Result
HTTP Web Server HTTP HTTP OK: HTTP/1.0 301 Moved Permanently - 121 bytes in 0.023 second response time
HTTP OK: HTTP/1.0 301 Moved Permanently - 121 bytes in 0.023 second response time
HTTPS Web Server HTTPS HTTP OK: HTTP/1.0 301 Moved Permanently - 121 bytes in 0.060 second response time
HTTP OK: HTTP/1.0 301 Moved Permanently - 121 bytes in 0.060 second response time
SSL Certificate SSL Certificate Expiry OK - Certificate 'www.chase.com' will expire on Sat 18 Aug 2018 11:59:00 PM UTC.
OK - Certificate 'www.chase.com' will expire on Sat 18 Aug 2018 11:59:00 PM UTC.
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Mail Server

Type Test Result
SMTP SMTP on cluster14.us.messagelabs.com SMTP OK - 0.035 sec. response time
SMTP OK - 0.035 sec. response time
SMTP SMTP on cluster14.us.messagelabs.com - SSL/TLS SMTP OK - 0.100 sec. response time
SMTP OK - 0.100 sec. response time
SMTP SMTP on cluster14.us.messagelabs.com SMTP OK - 0.028 sec. response time
SMTP OK - 0.028 sec. response time
SMTP SMTP on cluster14.us.messagelabs.com SMTP OK - 0.032 sec. response time
SMTP OK - 0.032 sec. response time
SMTP SMTP on cluster14a.us.messagelabs.com SMTP OK - 0.036 sec. response time
SMTP OK - 0.036 sec. response time
SMTP SMTP on cluster14a.us.messagelabs.com - SSL/TLS SMTP OK - 0.068 sec. response time
SMTP OK - 0.068 sec. response time
SMTP SMTP on cluster14.us.messagelabs.com - SSL/TLS SMTP OK - 0.081 sec. response time
SMTP OK - 0.081 sec. response time
SMTP SMTP on cluster14.us.messagelabs.com - SSL/TLS SMTP OK - 0.085 sec. response time
SMTP OK - 0.085 sec. response time
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Blacklist & Malware

Type Test Result
Virus & Malware Virus & Malware MALWARE OK
MALWARE OK
Blacklist Spam Blacklists OK: 159.53.116.62 not on known spam blacklists (91 blacklists checked.)
OK: 159.53.116.62 not on known spam blacklists
 (91 blacklists checked.)
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