Profile: RCN

View RCN outages and uptime

RCN offers broadband internet, TV and phone services. RCN serves customers in the Boston, New York, Eastern Pennsylvania, Washington, D.C., and Chicago areas. RCN was originally called Residential Communications Network. RCN has previously acquired Consolidated Edison Communications.

  Uptime last 24 hours

  Response Time last 24 hours

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Current Status


For 1 hour, 20 minutes
(Since Jan 19, 2018 8 p.m. GMT)

Uptime For Period
Latest Downtime
Was recorded on Jan 18, 2018 11:15 p.m. GMT and lasted for 20 hours, 44 minutes.

Gateway error message 504. I have not been able to access my email several times this week for periods of up to 24 hours. As a result I cannot do my work. RCN tech support is either oblivious this this problem or not supportive even after waiting for 30 minutes to talk to a person. Why is a message not on the RCN tech support line indicated there is a regional problem at RCN this week and that customers have not been able to access their email, which was what RCN told me after nearly an hour of waiting to get a live person at RCN tech support and trying to problem solve with that support person? 7 hours ago
Internet not performing adequately, with very long latency and very slow speeds. 3 days, 19 hours ago
Internet not working 1 week, 3 days ago