Skip to content

Uptime means customer success

Hear stories from users just like you.

Guild Education Customer Success Story


Improving visibility into web app performance and experience

Condeco Customer Success Story


Helping provide the best possible website user experience

Newswire Customer Success Story


Partnering to deliver website performance and reliability Customer Success Story

Improving observability with web performance monitoring 

Epurple Customer Success Story


Reliably monitoring and reporting on website performance 

Transcepta Customer Success Story


Resolving incidents before customers are impacted

Helping thousands of customers

monitor website performance, health, and downtime. Customer Support

Count on top-rated support resources

Products alone don't solve problems, people do. Ask any question, search popular topics, access FAQ guides -- and get support help when you need it.

Recognized for customer success

By thousands of customers who love the responsiveness and reliability of our award-winning customer success and support team.

By analysts like G2 and TechRadar who have named us one of the world’s easiest website monitoring services to work with. Awards
Victor Review


"NRC was looking for a monitoring tool to replace the one we currently had. We used PINGDOM, DataDog, PRTG, and other services during our initial review. We ended up choosing uptime! Their customer service was very polite and fast. Their interface was very easy and user friendly. Their knowledge base articles also helped out a lot as we had questions. Most of all they give you the proper bang for your buck!"

Customer success runs on uptime

  • Top-rated support and platform
  • 100% human live chat
  • In-app on screen assistance
  • Global support across time zones
  • Direct escalation to our dev team