{"id":3870,"date":"2022-06-09T12:00:06","date_gmt":"2022-06-09T12:00:06","guid":{"rendered":"https:\/\/uptime.com\/blog\/?p=3870"},"modified":"2024-12-06T18:30:43","modified_gmt":"2024-12-06T18:30:43","slug":"reporting-on-systems-best-practices-and-examples","status":"publish","type":"post","link":"https:\/\/uptime.com\/blog\/reporting-on-systems-best-practices-and-examples","title":{"rendered":"Reporting on Systems: Best Practices and Examples"},"content":{"rendered":"

Reporting on systems is a necessity – whether you are responsible for reporting to internal and external stakeholders, or want to make status reporting accessible for your end users. Integrated tools make reporting a practical extension of your monitoring to save you time without compromising key metrics.<\/span><\/p>\n

Account Dashboards and Uptime Reports<\/span><\/h2>\n

Dashboards are the first thing you see when you login to an Uptime.com account – and your first available type of custom report. Dashboards can show specific checks tagged for specific clients or services, control which alerts are front and center, and display critical system metrics for a high level view of what\u2019s working – and what isn\u2019t.<\/span><\/p>\n

Use dashboards to organize per check reports<\/span><\/h3>\n

Dashboards are a quick reference, and with full screen functionality and auto-refreshing, they offer a comprehensive view of your systems. Uptime.com is all about drilling down into deeper detail, so click on check cards to reveal uptime and response time for each check over custom time periods, and download report data.<\/span><\/p>\n

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Status Pages: 3 Use Cases<\/span><\/h2>\n

What are Status Pages<\/a>? Status Pages are most commonly used for public-facing uptime and outage reporting. They serve as a reference and communication platform between your users and your support and engineering teams when they are updating on planned maintenance or resolving an issue. We like to present status pages in a more flexible way to show off their utility for SLA and internal accountability.<\/span><\/p>\n

Use Public Status Pages to Build Trust<\/span><\/h3>\n

A Public Status Page<\/a> conveys information on scheduled maintenance, downtime events, and general system uptime to your site or service users. Having one allows you to update your users during outages, and during your incident management process. Better they reference your own page and information rather than reaching out publicly via social media or another outlet.<\/span><\/p>\n

Public Status Pages create a space for your company narrative during events.\u00a0<\/span><\/p>\n