{"id":3756,"date":"2022-04-14T02:34:52","date_gmt":"2022-04-14T02:34:52","guid":{"rendered":"https:\/\/uptime.com\/blog\/?p=3756"},"modified":"2024-02-16T02:25:11","modified_gmt":"2024-02-16T02:25:11","slug":"top-5-outages-of-q1-2022","status":"publish","type":"post","link":"https:\/\/uptime.com\/blog\/top-5-outages-of-q1-2022","title":{"rendered":"Outage Alert: Top 5 Outages of Q1 2022"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">By now it\u2019s no secret that system outages and website downtime are more widespread and frequent than ever. In fact, the frequency of outages jumped <\/span><a href=\"https:\/\/nationworldnews.com\/us-internet-outages-jump-9-in-first-week-of-2022\/\"><b>9% in just the first week of 2022<\/b><\/a><span style=\"font-weight: 400;\">. This can be attributed to a rapid increase in traffic and reliance on tech infrastructures \u2013 resulting in connectivity, server, and other technical issues that are alternately unforeseen and unavoidable.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In case the pressure of constantly maintaining complex digital infrastructure isn\u2019t enough, the expectations of users around incident transparency and resolution have never been higher. More businesses are deploying branded website status pages for users to reference when downtime strikes. If you\u2019re looking for inspiration, check out our <\/span><a href=\"https:\/\/uptime.com\/blog\/10-best-examples-of-branded-website-status-pages\"><span style=\"font-weight: 400;\">top-10 favorite public status pages<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the first quarter of 2022 in the books, join us for a look back on Q1\u2019s most significant downtime events.\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Southwest Airlines System Outage<\/b><\/h2>\n<p><b>Downtime Date: <\/b><span style=\"font-weight: 400;\">April 2nd &amp; 3rd, 2022<\/span><\/p>\n<p><b>Downtime Duration: <\/b><span style=\"font-weight: 400;\">2 hours, with effects lasting into the weekend.\u00a0<\/span><\/p>\n<p><b>Downtime Impact: <\/b><span style=\"font-weight: 400;\">Southwest Airlines canceled and delayed 10,000+ flights over a single weekend. Yikes.\u00a0<\/span><\/p>\n<p><b>Check Uptime Status: <\/b><a href=\"https:\/\/twitter.com\/SouthwestAir\/status\/1510370596739297282\"><span style=\"font-weight: 400;\">Southwest Airlines Twitter<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Southwest Airlines experienced technical issues following a planned system outage. Yes, you read that right. Sometimes even <\/span><i><span style=\"font-weight: 400;\">planned<\/span><\/i> <i><span style=\"font-weight: 400;\">events<\/span><\/i><span style=\"font-weight: 400;\"> can result in severe <em>unplanned<\/em> downtime. The Southwest&#8217;s outage forced the airline to cancel and delay flights nationwide throughout the weekend. Although there\u2019s never a good time for downtime, this incident was especially severe because it occurred during a Spring Break travel season that was <em>already<\/em> experiencing severe weather conditions. The result? A a perfect storm of downtime and delays.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3760 aligncenter\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Southwest_Outage_Downtime_Incident.png\" alt=\"\" width=\"905\" height=\"540\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Southwest_Outage_Downtime_Incident.png 1600w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Southwest_Outage_Downtime_Incident-510x304.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Southwest_Outage_Downtime_Incident-570x340.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Southwest_Outage_Downtime_Incident-1536x916.png 1536w\" sizes=\"auto, (max-width: 905px) 100vw, 905px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Spotify Application Outage<\/b><\/h2>\n<p><b>Downtime Date: <\/b><span style=\"font-weight: 400;\">March 8, 2022<\/span><\/p>\n<p><b>Downtime Duration: <\/b><span style=\"font-weight: 400;\">2 hours and 23 minutes<\/span><\/p>\n<p><b>Downtime Impact: <\/b><span style=\"font-weight: 400;\">Users were unable to log into Spotify to listen to their favorite tunes!<\/span><\/p>\n<p><b>Check Uptime Status: <\/b><a href=\"https:\/\/twitter.com\/spotifystatus\"><span style=\"font-weight: 400;\">Spotify Status Twitter<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Spotify is the world\u2019s most popular music streaming service with 400+ million users. The application experienced a global outage that was triggered by a cloud-hosted service discovery system. The error denied users the ability to log into their accounts to listen to music proving once and for all that there&#8217;s no sadder tune than downtime.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3762 aligncenter\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Spotify_Outage_Downtime_Incident.png\" alt=\"\" width=\"904\" height=\"539\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Spotify_Outage_Downtime_Incident.png 1665w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Spotify_Outage_Downtime_Incident-510x304.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Spotify_Outage_Downtime_Incident-570x340.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Spotify_Outage_Downtime_Incident-1536x916.png 1536w\" sizes=\"auto, (max-width: 904px) 100vw, 904px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Coinbase Application Outage<\/b><\/h2>\n<p><b>Downtime Date: <\/b><span style=\"font-weight: 400;\">February 13th, 2022<\/span><\/p>\n<p><b>Downtime Duration: <\/b><span style=\"font-weight: 400;\">4 hours<\/span><\/p>\n<p><b>Downtime Impact:\u00a0<\/b>A sudden surge in traffic took down Coinbase&#8217;s app!<\/p>\n<p><b>Check Uptime Status: <\/b><a href=\"https:\/\/status.coinbase.com\/\"><span style=\"font-weight: 400;\">Coinbase Status<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Coinbase operates a cryptocurrency exchange platform and notably made their debut during a highly visible SuperBowl ad. The purpose of their ad was to drive engagement, and thus featured a QR code for watchers to use. The good news? It worked! Millions of users engaged immediately \u2013 every marketer\u2019s dream come true. The bad news? Their application saw such a massive surge in traffic it experienced an equally massive outage lasting 4 hours.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3763 aligncenter\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Coinbase_Outage_Downtime_Incident.png\" alt=\"\" width=\"905\" height=\"540\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Coinbase_Outage_Downtime_Incident.png 1665w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Coinbase_Outage_Downtime_Incident-510x304.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Coinbase_Outage_Downtime_Incident-570x340.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Coinbase_Outage_Downtime_Incident-1536x917.png 1536w\" sizes=\"auto, (max-width: 905px) 100vw, 905px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Discord Application Outage<\/b><\/h2>\n<p><b>Downtime Date: <\/b><span style=\"font-weight: 400;\">January 26, 2022<\/span><\/p>\n<p><b>Downtime Duration: <\/b><span style=\"font-weight: 400;\">3 hours and 48 minutes<\/span><\/p>\n<p><b>Downtime Impact: <\/b><span style=\"font-weight: 400;\">An API outage took down Discord&#8217;s messaging capabilities!<\/span><\/p>\n<p><b>Check Uptime Status: <\/b><a href=\"https:\/\/discordstatus.com\/\"><span style=\"font-weight: 400;\">Discord Status<\/span><\/a><b>\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The popular messaging platform with 150+ million monthly active users experienced downtime in early January. The downtime culprit was an API outage that impacted connection and messaging within the platform for almost 4 hours. The lesson here? APIs can \u2013 and will \u2013 go down. Lucky for you, Uptime.com has a <\/span><a href=\"https:\/\/support.uptime.com\/hc\/en-us\/articles\/360001311589-API-Check-Basics\"><span style=\"font-weight: 400;\">phenomenal multi-step API monitoring check<\/span><\/a><span style=\"font-weight: 400;\"> you can use to monitor your system\u2019s endpoints.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3764 aligncenter\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Discord_Outage_Downtime_Incident.png\" alt=\"\" width=\"905\" height=\"540\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Discord_Outage_Downtime_Incident.png 1665w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Discord_Outage_Downtime_Incident-510x304.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Discord_Outage_Downtime_Incident-570x340.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Discord_Outage_Downtime_Incident-1536x917.png 1536w\" sizes=\"auto, (max-width: 905px) 100vw, 905px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Slack Application Outage<\/b><\/h2>\n<p><b>Downtime Date: <\/b><span style=\"font-weight: 400;\">February 22, 2022<\/span><\/p>\n<p><b>Downtime Duration:<\/b><span style=\"font-weight: 400;\"> 3 hours and 14 minutes<\/span><\/p>\n<p><b>Downtime Impact: <\/b><span style=\"font-weight: 400;\">Customers were unable to use Slack to communicate and collaborate!<\/span><\/p>\n<p><b>Check Uptime Status: <\/b><a href=\"https:\/\/status.slack.com\/\"><span style=\"font-weight: 400;\">Slack Status<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Oh no, not again! Last year\u2019s <\/span><a href=\"https:\/\/uptime.com\/blog\/outage-alert-top-10-downtime-incidents-of-2021\"><span style=\"font-weight: 400;\">6.5 hour AWS outage<\/span><\/a><span style=\"font-weight: 400;\"> that impacted Slack, among other popular apps, demonstrated just how critical the messaging and collaboration software is for 10+ million daily remote and in-office employees who rely on it to work. Configuration changes made on Slack\u2019s side resulted in a sudden increase in database infrastructure, causing affected databases to fail when serving incoming requests.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-3761 aligncenter\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Slack_Outage_Downtime_Incident.png\" alt=\"\" width=\"905\" height=\"540\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Slack_Outage_Downtime_Incident.png 1665w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Slack_Outage_Downtime_Incident-510x304.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Slack_Outage_Downtime_Incident-570x340.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/04\/Slack_Outage_Downtime_Incident-1536x917.png 1536w\" sizes=\"auto, (max-width: 905px) 100vw, 905px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">What have we learned so far this year? No system or website is immune to performance, speed, errors, or downtime issues. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">As you\u2019ve seen in these examples, downtime comes in many forms and does not discriminate by industry or service. The key to mitigating downtime is proactivity. Put yourself (and your website) in the best position possible to monitor, alert and report on website performance issues before there <\/span><i><span style=\"font-weight: 400;\">are any.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">Start monitoring uptime in just minutes with our <\/span><a href=\"https:\/\/uptime.com\/accounts\/register?hsLang=en\"><span style=\"font-weight: 400;\">100% 14-day free trial<\/span><\/a><span style=\"font-weight: 400;\">. No credit card required, no shenanigans, no strings attached. Just the peace of mind your website deserves for the best availability, performance and user experience possible.\u00a0 \u00a0 <\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>By now it\u2019s no secret that system outages and website downtime are more widespread and frequent than ever. In fact, the frequency of &#8230;<\/p>\n","protected":false},"author":1,"featured_media":3771,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"ppma_author":[169],"class_list":["post-3756","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Outage Alert: Top 5 Outages of Q1 2022<\/title>\n<meta name=\"description\" content=\"An overview of the biggest outages of Q1 2022, along with a deeper dive into what exactly went wrong and what you can do to prevent downtime.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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