{"id":3530,"date":"2022-02-03T11:20:53","date_gmt":"2022-02-03T11:20:53","guid":{"rendered":"https:\/\/uptime.com\/blog\/?p=3530"},"modified":"2025-01-08T15:13:29","modified_gmt":"2025-01-08T15:13:29","slug":"10-website-performance-statistics-every-sre-should-know-for-2022","status":"publish","type":"post","link":"https:\/\/uptime.com\/blog\/10-website-performance-statistics-every-sre-should-know-for-2022","title":{"rendered":"10 Website Performance Statistics Every SRE Should Know For 2022"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Two major shifts are simultaneously taking place in the world of website monitoring: the acceleration of digital dependence has increased the need for high-performing websites and the frequency (and severity) of downtime outages continues to climb.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These shifts have made it more important than ever for businesses of all sizes and industries to monitor uptime and page speed. Continuous testing of critical server, transaction, and integration workflows is imperative to prevent full-scale downtime incidents.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If site reliability is top-of-mind for you, here are 10 stats to know about website performance in 2022.\u00a0\u00a0\u00a0<\/span><\/p>\n<p><b>Your dissatisfied visitors will share their negative experiences with more people than your satisfied visitors will.\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Average dissatisfied customers tell between 9-15 people about their experience, and 13% of them tell more than 20 people. While happy customers who get their issues resolved tell about 4-6 people. -White House Office of Consumer Affairs\/ <\/span><a href=\"https:\/\/beyondphilosophy.com\/15-statistics-that-should-change-the-business-world-but-havent\/\"><span style=\"font-weight: 400;\">Beyond Philosophy<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<p><b>Why this matters:<\/b><span style=\"font-weight: 400;\"> It is clear that negative business relations speak louder than positive ones. Website monitoring can be a vital step in decreasing customer problems related to downtime. Accurate and prompt alerting will help you resolve issues before customers even realize there is one.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3531 size-medium aligncenter\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat1-510x267.png\" alt=\"Describing the impact of positive and negative customer interactions, and how uptime monitoring can help influence positive interactions.\" width=\"510\" height=\"267\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat1-510x267.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat1-570x298.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat1-1536x803.png 1536w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat1-2048x1070.png 2048w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat1-750x394.png 750w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/p>\n<p><b>Website downtime can impact SEO by up to 30%<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Website search result rankings will drop 30% after six hours of downtime on average and stay down until the next Google Refresh, which can take 30-60 days. &#8211;<\/span><a href=\"https:\/\/www.shoppingcartelite.com\/articles\/how-website-downtime-affects-your-seo\"><span style=\"font-weight: 400;\">Shopping Cart Elite<\/span><\/a><\/p>\n<p><b>Why this matters: <\/b><span style=\"font-weight: 400;\">Downtime can significantly impact the SEO optimization and rankings you\u2019ve worked so hard for. Strong brand visibility via search is important to every business. Website monitoring can ensure downtime stays at a minimum, leaving more time to improve your businesses\u2019 search engine visibility.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3532 size-medium aligncenter\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat2-510x267.png\" alt=\"SEO can be negatively impacted by downtime, website monitoring can help prevent this.\" width=\"510\" height=\"267\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat2-510x267.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat2-570x298.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat2-1536x803.png 1536w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat2-2048x1070.png 2048w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat2-750x394.png 750w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/p>\n<p><b>At just 1-2 seconds on average, Time to First Byte standards are high<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In an analysis of 5.2 million pages, the average desktop Time to First Byte (TTFB) speed is 1.286 seconds on desktop and 2.594 seconds on mobile. &#8211;<\/span><a href=\"https:\/\/backlinko.com\/page-speed-stats\"><span style=\"font-weight: 400;\">Backlinko<\/span><\/a><\/p>\n<p><b>Why this matters:<\/b><span style=\"font-weight: 400;\"> This gives you an idea of the small amount of time it takes customers to act on your website and how much time you have to grab their attention. Running a page speed test can notify you of any latency issues, so you can identify a problem and resolve it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3533 size-medium aligncenter\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat3-510x267.png\" alt=\"The time to first byte is just a little over one second on desktop and 2.5 seconds on mobile, page speed is important in capturing attention.\" width=\"510\" height=\"267\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat3-510x267.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat3-570x298.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat3-1536x803.png 1536w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat3-2048x1070.png 2048w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat3-750x394.png 750w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/span><\/p>\n<p><b>Third party scripts significantly impact page load speed<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Third-party scripts significantly slow down page loading speed. Each third party script added to a page increases load time by 34.1 milliseconds. &#8211;<\/span><a href=\"https:\/\/backlinko.com\/page-speed-stats\"><span style=\"font-weight: 400;\">Backlinko<\/span><\/a><\/p>\n<p><b>Why this matters:<\/b><span style=\"font-weight: 400;\"> It is not a matter of removing third-party services, but monitoring the performance of these connections to ensure your site is optimized and performing at its best. <a href=\"https:\/\/uptime.com\/blog\/what-is-real-user-monitoring\">Real User Monitoring (RUM)<\/a> checks collect data on this easily overlooked facet of the user experience.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3534 size-medium aligncenter\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat4-510x267.png\" alt=\"Monitor thrid-party integrations to make sure your page speed isn't negatively impacted.\" width=\"510\" height=\"267\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat4-510x267.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat4-570x298.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat4-1536x803.png 1536w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat4-2048x1070.png 2048w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat4-750x394.png 750w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/p>\n<p><b>Latency will make or break your bounce rate<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Latency is the number one reason in the US why customers decide to bounce from mobile pages. &#8211;<\/span><a href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/ie\/Documents\/Consulting\/Milliseconds_Make_Millions_report.pdf\"><span style=\"font-weight: 400;\">Deloitte<\/span><\/a><\/p>\n<p><b>Why this matters:<\/b><span style=\"font-weight: 400;\"> Monitoring page speed and staying up to date with any lag time is vital to keeping customers on your website and bounce rates low.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3535 size-medium\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat5-510x267.png\" alt=\"Page latency is the number one reason customers bounce from your website. Monitor your latency.\" width=\"510\" height=\"267\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat5-510x267.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat5-570x298.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat5-1536x803.png 1536w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat5-2048x1070.png 2048w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat5-750x394.png 750w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/p>\n<p><b>Website downtime costs thousands of dollars \u2013 by the minute\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The average cost of IT downtime is 5,600 per minute or about 300,000 per hour. &#8211;<\/span><a href=\"https:\/\/blogs.gartner.com\/andrew-lerner\/2014\/07\/16\/the-cost-of-downtime\/\"><span style=\"font-weight: 400;\">Gartner<\/span><\/a><\/p>\n<p><b>Why this matters:<\/b><span style=\"font-weight: 400;\"> Time is money. Downtime comes with a heavy price and virtually halts all online business when it strikes. Web performance monitoring acts as a safety net to warn you before small, localized issues turn into lost revenue.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3536 size-medium aligncenter\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat6-510x267.png\" alt=\"The cost of IT downtime is massive- 5,600 per minute and 300,000 per hour. Avoid breaking the bank with uptime monitoring.\" width=\"510\" height=\"267\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat6-510x267.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat6-570x298.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat6-1536x803.png 1536w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat6-2048x1070.png 2048w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat6-750x394.png 750w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/p>\n<p><b>Common causes of downtime include human error and power outages<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Most common causes of downtime are human error, equipment failure, software\/ third-party services and power outages. -Infonetics Study<\/span><\/p>\n<p><b>Why this matters:<\/b><span style=\"font-weight: 400;\"> All of these causes of downtime share some commonalities \u2013 they are unpredictable and unavoidable, but manageable. Comprehensive website performance monitoring allows you to put yourself in the best position possible to mitigate downtime by catching it as soon as it happens.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3537 size-medium\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat7-510x267.png\" alt=\"There are many causes for outages, many of which are unpredictable. Website monitoring can be your safety net.\" width=\"510\" height=\"267\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat7-510x267.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat7-570x298.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat7-1536x803.png 1536w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat7-2048x1070.png 2048w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat7-750x394.png 750w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/p>\n<p><b>Just 0.1s improvement in load time makes a difference<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Improving your load time by 0.1s can boost conversion rates by 8% &#8211;<\/span><a href=\"https:\/\/www2.deloitte.com\/content\/dam\/Deloitte\/ie\/Documents\/Consulting\/Milliseconds_Make_Millions_report.pdf\"><span style=\"font-weight: 400;\">Deloitte<\/span><\/a><\/p>\n<p><b>Why this matters:<\/b><span style=\"font-weight: 400;\"> In an E-Commerce environment, milliseconds matter. The improvement from just 0.1 seconds has a big impact on conversion rates, so it\u2019s important to keep a steady eye on load times with a page speed tool.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3538 size-medium\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat8-510x267.png\" alt=\"The slightest improvement in load time\/page speed can boost conversion rates.\" width=\"510\" height=\"267\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat8-510x267.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat8-570x298.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat8-1536x803.png 1536w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat8-2048x1070.png 2048w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat8-750x394.png 750w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/p>\n<p><b>Downtime recovery can take longer than you think<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Interruptions consume on average 238 minutes per day and the time to get started back up after an interruption consumes another 84 minutes a day. The time lost to stress and fatigue steals another 30 minutes a day. -The Washington Post<\/span><\/p>\n<p><b>Why this matters:<\/b><span style=\"font-weight: 400;\"> The impact of downtime goes beyond just the time to get things back up and running. There is a domino effect of wasted time that trickles through IT and support teams, hindering productivity.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3539 size-medium\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat9-510x267.png\" alt=\"Besides the actual restoration time of your website, refocusing and time lost to stress and fatigue contribute.\" width=\"510\" height=\"267\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat9-510x267.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat9-570x298.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat9-1536x803.png 1536w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat9-2048x1070.png 2048w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat9-750x394.png 750w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/p>\n<p><b>Outages are becoming more common across all industries\u00a0<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Across all sectors, 82% of companies have experienced at least one unplanned downtime outage over the past three years, with the average number of outages being two. &#8211;<\/span><a href=\"https:\/\/www.businesswire.com\/news\/home\/20171106006370\/en\/Human-Error-Common-Unplanned-Downtime-Manufacturing-Sector\"><span style=\"font-weight: 400;\">BusinessWire<\/span><\/a><\/p>\n<p><b>Why this matters:<\/b><span style=\"font-weight: 400;\"> We have reached a point where outages and downtime incidents are unavoidable. It is now a matter of how prepared you are and what steps can be taken to resolve them. Website monitoring is your best bet to reach UPtime goals.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3540 size-medium\" src=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat10-510x267.png\" alt=\"In all sectors, 82% of companies experiences unplanned outages, highlighting the importance of web monitoring.\" width=\"510\" height=\"267\" srcset=\"https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat10-510x267.png 510w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat10-570x298.png 570w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat10-1536x803.png 1536w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat10-2048x1070.png 2048w, https:\/\/uptime.com\/blog\/wp-content\/uploads\/2022\/02\/WebMonitoring_Statistics_Stat10-750x394.png 750w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If we\u2019ve convinced you website performance monitoring is something you needed <\/span><i><span style=\"font-weight: 400;\">yesterday<\/span><\/i><span style=\"font-weight: 400;\">, start monitoring in minutes with Uptime.com\u2019s 100% free 14-day trial, no credit card required \u2192 <\/span><a href=\"https:\/\/uptime.com\/accounts\/register?hsLang=en\"><span style=\"font-weight: 400;\">Start now<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Two major shifts are simultaneously taking place in the world of website monitoring: the acceleration of digital dependence has increased the need for &#8230;<\/p>\n","protected":false},"author":1,"featured_media":3546,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"ppma_author":[169],"class_list":["post-3530","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>10 Website Performance Statistics Every SRE Should Know For 2022<\/title>\n<meta name=\"description\" content=\"These 10 website performance statistics highlight key metrics every SRE should be keeping an eye on with their website monitoring in 2022.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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