Why is That Website Down for You (and Nobody Else)?

The first question most people ask when their website is down is if it is down for everyone else. That’s a fair question since websites can be fickle, treating different users in different ways for a variety of reasons. The reasons why websites go down for one person and not another is valuable information for website creators to have.

From a technology standpoint, the reason most users cannot access a website is due to their local area network (LAN). If there is a problem with that network then no website will work. So, if you notice your website is down, check with other employees, especially in other locations, to see if they are having the same problem.

When it comes to how a website operates, though, the reasons are more important to the website operator. First and foremost, businesses need to make sure their websites are compatibles with all types of computing. Windows and Macs feature different browsers that can cause websites to act in capricious ways. If a website fails to load, or quickly crashes, it could configured incorrectly for that particular browser. As a result, companies should build responsive websites that are thoroughly tested on all browsers.

Another key reason websites fail to load is firewalls. Certain websites, especially those with sensitive content, may not be accessible on some networks, such as those in schools, public libraries or workplaces. Business owners should make sure their sites are friendly to those environments and there should be a valid reason if they contain content that causes them to be blocked.

Finally, sometimes only one user, or a small group of users can use a site because of where they are located. The internet is a large connection of networks that act differently around the world. Someone in the United States is going to have a different experience than someone in England who, in turn, will have a different experience than someone in India. Business owners need to make sure their sites work all over the world, or they’ll possibly cut off potential customers looking to buy their services.

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