Author: Richard Bashara

Real User Monitoring, or RUM, is about measuring the user experience. Not what the user is doing, but what is happening to the …

A signup form has a ton of moving parts we often take for granted. There’s the form itself, and the database attached to …

Dashboards do their job best when they are a centralized space for the data you need. Not all data, but specifically those key …

Part of choosing a new website monitoring system should always include trying it out to make sure it’s the best solution for you. …

Data breaches don’t wait for a convenient time to strike. They sometimes take months to uncover. They are complicated beasts, but once you’ve …

What makes synthetic monitoring a crucial tool to measure the customer experience? When I buy something online, it takes about one to three …

Digital experience relies heavily on the performance of your website, its servers, and your applications. The user experience is most impacted by load …

How fast is your website, and how does application performance affect the user experience even when small changes are applied? If careful attention …

Slack went down and Twitter activity went up, but what did your team do with its downtime? Did you sit and ping your …

In April of 2018, security researcher Kevin Beaumont discovered an interesting case of web defacement on the NHS Insights website. He’d expected to …